Retail Store Hours:Wednesdays through Saturdays
10am - 5pm
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Free Standard Shipping on Orders over $75
Please note that due to COVID-19 restrictions, transit times may be delayed.
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RETURNS & REFUND POLICY
RETURNS - Returns must be made within 14 days along with sales slip, proof of purchase and original packaging. To be eligible for a return, your item(s) must be unused, and in the same condition that you received it. Exceptions apply such as Closeout Items, Clearance Items and Final Sale Items.
REFUNDS - Once we receive your item, we will inspect and notify your that we have received your returned item.
Please allow us 1-5 business days to ship your order. The customer is responsible for all shipping charges on any purchase or return. Shipping costs are non-refundable.
Please ship your item(s), original sales slip and original packaging to address below:
Curtain Factory Outlet
8 Sutton Street
Northbridge, MA 01534