PRIVACY POLICY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser includingyour IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

RETURNS & REFUND POLICY
RETURNS - Returns must be made within 14 days along with sales slip, proof of purchase and original packaging. To be eligible for a return, your item(s) must be unused, and in the same condition that you received it. Exceptions apply such as Closeout Items, Clearance Items and Final Sale Items.

REFUNDS - Once we receive your item, we will inspect and notify your that we have received your returned item.

SHIPPING/DELIVERY POLICY
Please allow us 1-5 business days to ship your order. The customer is responsible for all shipping charges on any purchase or return. Shipping costs are non-refundable.
Please ship your item(s), original sales slip and original packaging to address below:

Curtain Factory Outlet
Attn: Returns
8 Sutton Street
Northbridge, MA 01534